Overlook Medical Center

Hull Resource Management Group did an exceptional job for Overlook Medical Center. They implemented a comprehensive resource management program based on multidisciplinary rounds that was a major factor in reducing our ALOS by 1.0 days, improved our throughput and reduced our denials rate by 50%. They redefined key processes, significantly upgraded the role of the Case Manager and Physician Advisors, trained our floor nursing staff to provide meaningful input into discharge rounds, worked with physicians who did not buy into the program and in general created focus on resource management in the Medical Center. We also used HRMG to develop a formal approach to insure appropriate categorization of observation and admitted patients.
 
HRMG has had a dramatic impact on the financial performance of Overlook Medical Center, the impact is in the millions of dollars every year!

Alan Lieber
President, Overlook Medical Center